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European Attic Accessories

TERMS & CONDITIONS

Ordering

Mail: Please complete our order from and return it to us. Be sure to indicate finish, size, roof pitch (if applicable), and ship charges.

Phone: Please call at your convenience at 1.800.632.9408
(Monday through Friday 9am to 5pm CST).

Fax: Please fax orders at your convenience to 1.888.372.2652 (24 hrs a day).

Payment

Visa and Mastercard are accepted. Payment by check or money order also accepted. Check may delay shipment by 1 week.

Terms

Prepayment in full prior to shipment.

Sales Tax

Prices quoted are for material only and do not include any state or local taxes.
All taxes required by law will be added to your invoice at the time of your order.

Returns

NO returns are to be made without prior written authorization. Unauthorized returns may be refused and returned freight collect. Note: There is a 25% restocking fee for all returned items. All returns must be authorized prior to shipment.

Prices

Unless otherwise noted, all orders are for material only. The customer is responsible for determining all dimensional and installation requirements for the intended use of the product and is responsible for the equipment and labor required to offload, unpack, uncrate, or unpalletize, place and/or install the product in the desired location.

Price are subject to change without notice.

Shipping

All orders are processed for shipment FOB Tulsa, OK. The customer is responsible for all freight charges. European Attic cannot be held responsible for any damage which occurs in transit.

Codes

Conformance to local codes is the responsibility of the customer.

Claims

All claims on apparent or concealed shipping damage must be filed with the freight carrier by the customer. Claims must be reported within 48 hours of delivery. Save all broken merchandise and all packaging material for inspection.

Delivery

Orders are processed as received and every attempt will be made to meet your delivery requirement. European Attic, however, is not liable for any delay or failure in the delivery or shipment of products or any damages suffered by reason of such delay or failure. This includes rental fees, labor costs, interest costs, closing costs, etc.

Catalog Specifications

As may be necessary, we reserve the right to substitute materials and/or to make changes in design or other specifications as shown and described in any of our printed literature without liability to purchasers.

Cast Stone

ALL cast stone fireplace orders must be accompanied by measurement sheet,
“SIZE MATTERS”.

Where necessary, we utilize reinforced steel in lintels, mantels, legs, etc. This is to insure structural integrity; however, deflection (bending) may occur, thus creating non-structural hairline cracks.

Hairline cracks as well as chipping, staining, and color variation are some of the characteristics of cast stone. These characteristics provide the unique qualities of cast stone, and it should be noted that variations may occur from piece to piece in the same order. Cast stone is a porous material and stains may occur.

Cast stone products may require on site field cuts for installation.

Copper

All of European Attic’s copper products are handmade with soldered joints. Some variations may occur. These unique variations are representative of the “Old World” character European Attic is trying to achieve.

PLEASE NOTE: Copper will stain surfaces such as stone, stucco, brick, painted trim, etc.

Finials and Cupolas are decorative elements meant to enhance the overall appearance of your home. Finials and Cupolas MAY ATTRACT LIGHTNING! Finials and cupolas are not intended to act as lightning protection without proper modifications by a qualified, professional lightning protection company. Modifications include, but are not limited to, the installation of conductors, grounds, fittings, etc., and MUST be installed properly. European Attic assumes no liability for damage due to lightning with or without the installation of lightning protection modifications.

Customer Service

For more information about European Attic products please call 1.800.632.9408 Monday through Friday 9am to 5pm CST.